===== License Error Codes =====

This document lists the error codes related to license key. Use this list to help trouble shooting the problem.

  * 100: un-registered license
    * Is this new license key recently issued? If so, report this issue to //TestOptimal// [[http://testoptimal.com/support/| support]].
  * 101: unable to contact license server
    * Is your computer connected to internet?
    * Is your computer behind firewall? If so, please check //firewall// setting to ensure http://testoptimal.com// is not blocked.
  * 102: bad packet returned from license server
    * Is your computer connected to internet through a [[http://en.wikipedia.org/wiki/Proxy_server| Proxy Server]]? If so, you will need to [[http://testoptimal.com/doku/doku.php?id=proxy_server_setup | configure proxy server]] in //TestOptimal//. 
  * 103: license host/port mismatch (license already used on another host/port
    * Are you running TestOptimal on a different machine? //TestOptimal// licenses are locked to a specific computer except //Float// licenses.  To move move //TestOptimal// installation to another computer, contact //TestOptimal//.
  * 104: license has been cancelled or traded-in
  * 105: license not authorized to run current release (no maint)
  * 106: bad packet returned from license server that describes the license maintenance days
  * 107: bad license key pieces
  * 108: bad license key, no email
  * 109: svr mgr error in returning a valid license
  * 110: error calling svr mgr
  * 111: unable to validate license
  * 112: failed to validate license
  * 113: missing license key 2
  * 114: float license can only be used on SvrMgr
  * 115: SvrMgr unable to find an available float license
  * 117: encountered bad data structure during license validation
  * 118: license instance limit exceeded