This document lists the error codes related to license key. Use this list to help trouble shooting the problem.

• 100: un-registered license
  • Is this new license key recently issued? If so, report this issue to TestOptimal support.
• 101: unable to contact license server
  • Is your computer connected to internet?
  • Is your computer behind firewall? If so, please check firewall setting to ensure http://testoptimal.com// is not blocked.
• 102: bad packet returned from license server
  • Is your computer connected to internet through a Proxy Server? If so, you will need to configure proxy server in TestOptimal.
• 103: license host/port mismatch (license already used on another host/port
  • Are you running TestOptimal on a different machine? TestOptimal licenses are locked to a specific computer except Float licenses. To move move TestOptimal installation to another computer, contact TestOptimal.
• 104: license has been cancelled or traded-in
• 105: license not authorized to run current release (no maint)
• 106: bad packet returned from license server that describes the license maintenance days
• 107: bad license key pieces
• 108: bad license key, no email
• 109: svr mgr error in returning a valid license
• 110: error calling svr mgr
• 111: unable to validate license
• 112: failed to validate license
• 113: missing license key 2
• 114: float license can only be used on SvrMgr
• 115: SvrMgr unable to find an available float license
• 117: encountered bad data structure during license validation
• 118: license instance limit exceeded